Monday, May 31, 2010

Instant Two Way Communication

I love social media…twitter to be exact…the fact that I can take 10 seconds and write a thought about a product and within 48 hours, I open a dialog with a vendor is what is going to replace that glossy ad we’ve seen for years in the dentist office waiting room.

Last week, TweetDeck launched its newest version of its desktop twitter application.  As usual, I gave it a try since I had switched from TweetDeck to YooNo a little while back.  I use a number of Twitter clients including the plain old twitter web page when I need to and some for my iPod…truth is, I’m not religious about any of them, I swap them pretty much at will seeing as how most configuration for Twitter is in the cloud anyway.  Anyway, long story short, on Monday morning, I get a reply from someone at TweetDeck (image below) CaptureBTW, the screen cap is from TweetDeck 0.34.2 since @RichardBarley was kind enough to engage me and my feature gripe…

Since there are a few things that I think are missing from TweetDeck, I thought it would be better to respond to Richard here on my blog instead of in a series of 140 character tweets.  Welcome Richard!.

I like TweetDeck alot, I have it installed on both my desktop (home and work) and on my iPod as well.  I like the fact that you can display multiple columns from different accounts, I like that you can reply all (although finding the reply all option is not intuitive), I like that it keeps a list of recent hashtags (although I’m not sure why a handy typedown feature for this isn’t available) and I like that it stores my searches and settings in an account that I can synchronize with my iPod.

What I think is missing, aside from the points that I mentioned already, is:

  • An easy way to insert an @contact from list of friends.
  • In-line image display from twitpic, yfrog, etc rather than having to click the image url.
  • Facebook status updates are weird, sometimes they change my status, other times they just post to my wall…I would like it to always update my status or at least have some way to configure it that I can understand.
  • I’d like to be able to combine multiple accounts into a single stream, facebook, LinkedIn, twitter all in one column if I like, or one at a time if the need arises…
  • Conversations should be easier to view…this does an ugly column popup in TweetDeck that I’m not fond of, much better to just expand below the tweet.
  • Automatic typedowns for contacts and hashtags.  I have this in EchoFon on my iPod, but nobody else seems to have this.

There’s no question that TweetDeck is feature rich and robust, but some of the features appear more ‘tech’ focused than they are ‘user’ focused.  I like apps like YooNo because they are very intuitive and focus on the user experience.  I don’t get the same feeling from TweetDeck (IMHO).

Tuesday, May 4, 2010

Social Media in a Nutshell…

I thought I would write a quick word about this new service for keeping up on all these social media channels that are such a big part of everyone’s world these days.  Like many, I’ve grown fond of checking my twitter, facebook and LinkedIn status updates throughout the day.  I have accounts in all of these for different reasons and I spend lots of time searching through timelines to see where I left off and then scanning everyone’s update.  The downside to this is twofold; first it’s time consuming and secondly, it’s extremely addictive.  A combination that will no doubt catch up with you at some point and leave you scrambling to finish all the other things that you have to deal with.

I’ve found this little site called NutshellMail which you can sign up for and have it monitor your social media accounts and send you an update a couple times per day.  It lays out the report in a really nice format that allows you to see the latest status updates, events like birthdays in facebook and LinkedIn updates.

Aside from this, you get added features of getting a list of your ‘latest followers’ and your ‘latest quitters’ which is information that is hard to get through normal channels.

If you have some social media sites to keep up on, I recommend setting up an account in NutshellMail right now.